Risk-Mitigating Strategies in Muttii Academy’s eLearning Platform: A Comprehensive Guide
Cyber Protect Cloud for Service Providers Try now For years Muttii has brought customers anytime, anywhere access to their data. Now we’ve expanded that anytime, anywhere commitment to Muttii Partners with the launch of the Muttii Academy eLearning Platform, a learning management system (LMS) designed to provide Muttii Partner staff with sales and technical training. The Muttii Academy eLearning Platform is built around you: your schedule, and your pace. Whenever you have a spare 15 minutes, the training is available and flexible to fit your schedule. Our smart system allows training participants to come and go without losing their progress—enabling Muttii Partners to complete the training at their own pace. Think of it like catching up with your favourite show: on-demand when you’re ready, no matter your schedule or time zone. Benefits of eLearning As noted by Josh Bersin, Principal at Bersin by Deloitte, “There is a rapid shift away from LMS as a ‘training administration system’ to the LMS as an ‘learning engagement platform.’” We know you will find the Muttii Academy eLearning Platform engaging and informative. Benefits of the Muttii Academy eLearning Platform: On-Demand: Don’t have two uninterrupted hours to complete the training? No problem. Train between sales calls, while in the air, or on the road. We’ll track your progress throughout and won’t tie you to a recurring schedule. Engaging Lessons: This interactive program is designed to fully equip Muttii Partners with everything you need to know to boost your credentials, implement winning business solutions, and differentiate your business. Global Availability: This training is available to partners all over the world. Currently the training is only offered in English, with more languages coming soon. The Muttii Sales Professional (ASP) is the first course offered in the eLearning format and more are on the way. Covered in the ASP training are Muttii’ patented data protection technologies, value propositions and positioning of the backup, cloud and access product lines, as well as details about licensing models. Log in to the Muttii Academy eLearning Platform using your Muttii Partner Portal credentials to see what else this tool has to offer and look for more training programs, including in-depth dives into specific product offerings and collateral, to appear in the coming months. If you haven’t registered for the Muttii Partner Program yet, do so today and explore a world of benefits! Register here. Share the Post: Related Posts Stay up-to-date Subscribe now for tips, tools and news.
Mitigating Risk: Strategies for Maximizing Safety and Security
Cyber Protect Cloud for Service Providers Try now Your Google Workspace and Microsoft 365 Data is at Risk With the help of Generative AI tools like ChatGPT, cybercriminals are now more effectively targeting Google and Microsoft productivity suites with ransomware and other cyberattacks. Google and Microsoft productivity suites are prime targets for cybercriminals, posing a significant threat to businesses from ransomware and other cyberattacks. Businesses are under attack from ransomware and other attacks that cybercriminals are making more efficient, effective and frequent with the help of generative AI tools like ChatGPT. And you may not realize it, but it is your responsibility to defend the critical data in Microsoft 365 or Google Workspace: Microsoft and Google only protect their application infrastructure. The good news is that it only takes a few simple steps to boost your cyber resilience to defend against these new threats. Join our expert-led webinar for practical advice on closing the gaps in Microsoft’s and Google’s inadequate securing of your business data. Safeguard your Microsoft 365, Exchange Online, OneDrive for Business, SharePoint Online and Teams data Secure your Google Workspace data in Gmail, Google Drive, Contacts and Calendar Defend your data against destructive, AI-enabled cyberattacks like ransomware Catch malicious emails containing ransomware and other destructive payloads before they hit your users’ inboxes Educate your users on security awareness to minimize common attack vectors Register today to learn how to protect your business data in Microsoft 365 and Google Workspace from AI-enabled cyberthreats like ransomware Meet Our Defender for IoT Share the Post: Related Posts Stay up-to-date Subscribe now for tips, tools and news.
Risk in Cybersecurity: Simplified Strategies for Safety
Cyber Protect Cloud for Service Providers Try now The importance of Antivirus Protection for Mac Users For years, there has been a belief among consumers and companies using macOS computers, and particularly Mac antivirus software, that they have been provided with better cyber protection compared to Windows operating systems. However, contrary to this belief, it is not entirely accurate. What’s even more disturbing is the increase in the number of cyberthreats specifically targeted at Mac operating system software. According to Malwarebyte’s “2023 State of Malware” report, there has been a 42% rise in malware detections in businesses and individuals using Mac operating systems in 2023. On the other hand, companies utilizing Windows operating systems experienced a 24% decrease in malware attacks. Which contrasts with the common misleading information that Apple computers have better virus protection than those that use Windows as their operating system. These findings confirm the fact that the Mac security software is capable to protect you from all the advanced cyber threats that are stalking us in our everyday activities when we are online. This leads to the conclusion that their integrated level of security may not be as robust as previously believed. They are also likely to encounter an increasing number of cyberthreats. We can explain the rise of cyberattacks targeted at macOS devices by the fact that the majority of people using such phones and computers rely on what is said about the security of macOS and don’t equip themselves with additional antivirus protection programs. Thus, cybercriminals are aware of this vulnerability and concentrate their efforts on creating sophisticated and advanced viruses and cyber threats directed to these weaknesses in the security system. The purpose of this article is to dive deeper into the realm of Mac cyber security by exploring why misleading information about Macs being more secure from cyberthreats persists. Additionally, we will examine the types of cyberattacks targeting Mac OS X and provide recommendations on how you can enhance your Mac’s cyber protection. In order to not become the next victim of the mean cybercriminals. Understanding Mac Security Threats As we mentioned, the cyber threats that a macOS can face are much more than they used to be in the past. Nowadays, cybercriminals have designed advanced viruses like malware, ransomware, and identity theft attacks targeted particularly at Mac devices. In the past, Mac malware protection and antivirus tools like XProtect were able to handle all known potential threats, but now the reality has changed. We are witnessing an increased number of attacks and new viruses designed specifically for macOS devices. The virus protection implemented in the OS of all Apple devices is not capable anymore of preventing these mean and sophisticated threats, and the possibility of becoming a victim of cybercriminals has increased multiple times through the vulnerabilities that these attackers see as an opportunity to infect your device and collect sensitive information related to bank and identity information, and overall important data that everyone of us stores in these computers and phones. According to recent research, the number of malware attacks on Apple devices has quadrupled for the last five years, and maybe this is related to the COVID-19 crisis that we all have been through. The majority of people changed their workspace from being at the office to working from home. Cybercriminals saw this opportunity as a perfect moment to multiple their attacks, like designing advanced malicious software and other cyber attacks. Unfortunately, most Mac users believe that their devices are provided with strong enough virus, malware, and ransomware protection, they don’t provide themselves with additional standalone Mac antivirus software. This is a real problem for every user provided with an Apple device. On the other hand, it is a perfect opportunity for cybercriminals to use this misunderstanding and penetrate their victims computers and mobile devices. In this article, we want to make people understand the importance of providing themselves with additional antivirus software in order to protect their computers from the threats that are stalking us every day. We will discuss the advantages of using such software and the security level that it will provide. We will mention what to look for in the task to find the best mac antivirus program and provide tips on how to choose the one that meets your needs and fits your budget. What are some common features of Antivirus Software for Mac? Protecting Mac computers against cyber attacks has become a critical aspect, because of the constant development of new and more advanced viruses and cyber threats that we may face on a daily basis while being online doing our everyday activities. It is a well-known fact that cybercriminals are creating new approaches to penetrate our security systems and to make every antivirus program struggle with the task to detect and prevent them on time in their early stage. The need for strong and reliable cyber security has become a must in the world we are currently living in, because if we aren’t equipped with the right security tools to prevent these harmful attacks, this can lead to serious consequences for every one of us. Fortunately, not only the threats are developing and becoming stronger, but the same counts for the protection software and security tools that have the main goal of protecting us from these harmful and destructive cyber attacks. Antivirus for Mac equips us with comprehensive security features and tools, providing a strong security law that protects us from countless malicious programs, viruses, and online dangers. From real-time scanning and firewall protection to identity theft prevention and ransomware defense, these tools offer robust protection against today’s advanced cyber threats that are out there stalking us in the web space. In this article, we’ll dive deeper into some common features and tools provided by the antivirus for Mac, each playing a critical role in ensuring the security and safety of our Apple computers. Are you impatient to understand more about Mac antivirus security? Then keep reading. Now, let’s explode in detail about
Secure Remote Access: How to Use Remote Desktop Safely
Cyber Protect Cloud for Service Providers Try now Without a doubt, remote desktop support has transformed the way managed service providers (MSPs) cater to their clients. From troubleshooting and issue resolution to seamless end-user support, the adoption of remote desktop support has become imperative for MSPs aiming to stay ahead in the dynamic world of managed services. In this post, we’ll not only define what remote support entails but also provide actionable insights into how MSPs can effectively implement and integrate this technology into their operations. By understanding the core principles and best practices, MSPs can harness the power of remote desktop support and remote monitoring and management tools (like Muttii Advanced Management) to improve efficiency, reduce response times and ultimately elevate the overall client experience. What this article will cover: ● How remote desktop support works: A step-by-step guide. ● Why do MSPs need remote desktop support? ● Benefits of implementing remote desktop support for MSPs. ● Implementing remote desktop support: A practical guide for MSPs. ● Optimising remote desktop support for MSPs. ● Pros and cons of remote desktop support and RMM. ● Remote desktop vs remote assistance — what are the main differences? ● Remote desktop protocols explained. ● Remote desktop access software for a high functioning MSP. ● Security considerations for remote desktop support. ● How MSPs are leveraging remote desktop support for success. What is remote desktop support? Remote desktop support refers to a technology that allows IT professionals or support teams to access and control a user’s computer or device from a remote location. This capability is particularly valuable in the field of IT support and managed services, as it enables technicians to troubleshoot issues, perform maintenance tasks, and provide assistance to users without being physically present at the location of the device. How remote desktop support works: The process explained Remote desktop support works through a step-by-step process that involves establishing a secure connection between the technician’s computer and the user’s device. Here is a guide outlining the key steps in how remote desktop support works: Initiating the connection: ● The process begins with the user seeking assistance and granting permission for remote access to their device. ● The technician uses remote desktop support software to initiate a connection. Common tools include Muttii Cyber Protect Connect or Microsoft’s Remote Desktop. Authentication and security: ● To ensure security, the user may be required to provide a unique access code or password generated by the remote desktop support software. ● Many applications also use encryption protocols to secure the communication between the technician and the user’s device. Establishing a connection: ● Once authenticated, the remote desktop support software establishes a secure connection between the technician’s computer and the user’s device. ● This connection allows the technician to view the user’s desktop, control the mouse and keyboard, and interact with the device as if physically present. Navigating the user interface: ● With the connection established, the technician gains real-time access to the user’s desktop. ● They can navigate the operating system, open applications, and observe or manipulate files and settings. Troubleshooting and issue resolution: ● The technician can identify and address technical issues by diagnosing problems, making configuration changes, or installing and updating software remotely. ● Communication between the technician and the user is often facilitated through chat or voice call features within the remote desktop support software. Closing the connection: ● Once the support session is complete, the technician can disconnect from the user’s device. ● Users typically retain control over their device and can monitor the actions performed during the remote session. Post-session communication: ● Technicians may provide users with summaries of actions taken, resolutions achieved and guidance for preventing or addressing similar issues in the future. Why do MSPs need remote desktop support? Managed service providers (MSPs) benefit significantly from using remote desktop support for several reasons: Efficient issue resolution Remote desktop support allows MSPs to troubleshoot and resolve issues without the need for physical presence at the client’s location. This efficiency results in quicker problem resolution and reduced downtime for their clients. Cost-effective support Eliminating the need for on-site visits reduces travel costs and associated expenses. MSPs can deliver support to clients located anywhere in the world, enhancing the cost effectiveness of their services. 24/7 accessibility Remote desktop support enables MSPs to provide round-the-clock assistance. Technicians can access client devices from anywhere, allowing for timely responses to issues, even outside regular business hours. Proactive maintenance MSPs can perform routine maintenance tasks, updates, and system checks remotely. This proactive approach helps prevent potential issues, ensuring the smooth operation of clients’ IT infrastructure. Scalability and flexibility Remote desktop support scales easily to accommodate a growing number of clients. Managed IT providers can efficiently manage and support multiple clients simultaneously, making it a flexible solution for businesses of various sizes. Client convenience Clients benefit from the convenience of receiving support without the need to wait for on-site visits. This leads to improved client satisfaction as their technical issues are addressed promptly and efficiently. Centralized management MSPs can use remote access tools to centralize their support operations, managing multiple clients from a single location. This multitenant approach enhances control, coordination, and the overall effectiveness of the support services provided. Enhanced security Many remote desktop support tools employ advanced security measures, such as encryption and multifactor authentication, to ensure secure remote connections. This helps safeguard sensitive client data during support sessions. Remote training and collaboration MSPs can use remote desktop support for training sessions and collaborative efforts. Technicians can guide clients through processes, demonstrate solutions and work collaboratively on projects without physical proximity. Competitive advantage Offering remote desktop support is a competitive advantage for MSPs. Clients often prioritize service providers who can deliver fast, efficient and cost-effective support, which remote desktop support enables. Implementing remote desktop support: A practical guide for MSPs As managed service providers (MSPs) and the IT channel continue to evolve, the implementation of remote desktop support has become paramount. This practical guide is designed to empower MSPs with actionable insights into successfully integrating
What is Extended Detection and Response (XDR)? A Complete Guide
Cyber Protect Cloud for Service Providers Try now We live in a digital world where our daily activities are related to the use of the internet. We now not only use it for entertainment like watching movies, downloading music, or browsing the internet, but we also work remotely, do online business, and use online banking. Nowadays, almost all of our everyday activities are done online. This, of course, had its dark side, because cybercriminals are aiming to steal, corrupt, or encrypt our sensitive information in order to gain financial benefits. There are countless threats that they have designed in order to penetrate our security systems and tools, and they are constantly evolving and becoming more advanced and sophisticated day by day. Unfortunately, as we know, traditional antivirus programs are not able to respond to and prevent these advanced threats. This is where XDR steps in and takes charge in order to ensure robust protection against all known and unknown cyber threats. XDR successfully protects users and organizations from becoming victims of cybercriminals destructive attacks. What is XDR, and how does it protect us? XDR, also known as extended detection and response, is a security tool that is constantly evolving and upgrading and serves for threat prevention, detection, and response. XDR solutions collect data from different tools in an organization’s security technology stack in order to create greater context with all needed information for Security Operations Center (SOC) teams to perform faster threat detection, investigation, and response. Key features for XDR include detecting security incidents, automating response capabilities, and integrating intelligence and telemetry data from multiple sources with security analytics to correlate and contextualize security events and alerts. How does XDR Work? Extended detection and response collects and automatically correlates data across multiple security layers like email, endpoint, server, cloud workload, and network. This helps for faster detection of threats and cyberattacks and also leads to improved investigation and response times through security analysis. Implementing XDR helps an enterprise minimize product sprawl, enhance platform integration, reduce alert fatigue, and trim operational expenses. The process happens in three steps: Step 1: Ingest and normalize volumes of data from endpoints. Step 2. Detect: Analyze and correlate data to automatically detect stealthy and sophisticated threats with advanced artificial intelligence (AI) and machine learning (ML). Step 3. Respond: XDR prioritizes threat data by severity so that threat hunters can quickly analyze and triage new events and automate investigation and response activities. What are the benefits of XDR? XDR provides countless substantial benefits to every organization and user in order to strengthen their cybersecurity posture. These benefits are essential in intercepting the advanced and sophisticated cyberattacks that aim to compromise their victims’ computing environments. Let’s have a closer look at the general and most important benefits that XDR provides to its users. Better visibility across networks: XDR offers insight into a company’s infrastructure by bringing together data from sources, simplifying the security teams monitoring tasks. This comprehensive approach eliminates the need for different security and response tools focusing on network aspects, leading to increased efficiency and effectiveness. By gathering signals from all parts of the environment and using analytics engine, XDR enables AI and ML technologies to enhance threat intelligence, detection, and response capabilities. Even subtle signals that may go unnoticed at endpoints can reveal patterns and identify gaps pointing to threats that require immediate attention. No false-positive threat alerts: Other existing security tools are known for generating a lot of false positive threat alerts, which is a time-wasting process for every security analyst team because they have to investigate and take actions related to threats that are actually not real cyber attacks. This can be an annoying process for every security team. Minimizing the number of false cyberattack alerts and focusing on the real ones helps remediate threats faster. Alert fatigue degrades the performance of a security team in several ways: wasting time investigating a false-positive alert; Desensitizing team members to legitimate alerts; Missing important alarms that indicate real threats that need attention. Luckily, XDR eliminates this problem and has the ability to report only the real cyber threats, so you and your security team will have the opportunity to focus on the real threats instead of dealing with false positives. Improved and more advanced automation: An XDR system automates reactions through entity behavior analytics within your environment. The automated reactions alleviate the pressure on cybersecurity staff, enabling XDR to manage responses and freeing up team members to focus on cases requiring their input. Automated reactions consistently outpace procedures in terms of speed. Through XDR automation, threats are promptly addressed to prevent harm to the environment and further consequences for your organization. Immediate and efficient threat detection and response: Improved visibility and automated managed detection lead to a lot faster and more efficient threat endpoint detection and incident response. All threats are identified based on suspicious behavior and coordinated threat intelligence, making it possible for these attacks to be addressed immediately. Minimized impact on your organization’s environment: Real threats to the infrastructure are lessened by minimizing false alerts and enhancing visibility. By reducing distractions, XDR is enabling security teams to focus on addressing threats with an efficient response that involves decisive actions. These are the general benefits that the XDR provides to every organization; the combination of them ensures business continuity and uninterrupted processes that traditional security silos can’t provide. XDR security solutions are taking cybersecurity to another level, being able to improve the effectiveness of your security teams, minimize the TCO, and, of course, intercept active threats at their early stages. Thus, you have peace of mind knowing that your organization is being protected in the best possible way. What do XDR Systems consist of? Every organization values its digital security in order to protect its sensitive information and data. The constant rise in cyber threats requires proactive and enhanced security measures to win the battle against cybercriminals. Extended Detection and Response (XDR) has proven to be an essential aspect of cybersecurity, providing comprehensive
MDR is not new, but MDR with built-in recovery is
Cyber Protect Cloud for Service Providers Try now Muttii Managed Detection and Response (MDR) service is now available to all MSPs using Muttii Cyber Protect Cloud. In collaboration with Novacoast, an Muttii certified MDR partner with five 24/7/365 SOC2-compliant security operation centers (SOCs), we developed Muttii MDR purposefully for service providers focused on countering the complex cyberthreats targeting their clients — without requiring expensive, highly skilled engineers or sacrificing cost efficiency. Advanced security is of utmost importance, but resources are finite The need for advanced security measures is here to stay as cyberthreats rapidly proliferate and grow increasingly more evasive. Endpoints are notoriously soft targets for cybercriminals who eye client servers, laptops and workstations. And inevitably, as the digital world evolves, the IT environment further expands. The arduous task of maintaining visibility over attack surfaces continues to get more difficult for MSPs. But the problem remains that mainstream endpoint detection and response (EDR) products on the market are a significant investment, complex to use and require considerable resources to realizse a healthy ROI. This can put a damper on profitability and margins. The long-standing shortage of IT talent impacts service providers at large, making it increasingly difficult to implement and use complex advanced security solutions such as EDR without high upfront investments in training and hiring expert security analysts. According to a recent survey, 67% of cybersecurity professionals reported that their organisations faced a shortage of cybersecurity staff needed to prevent and solve security issues. Overwhelmingly, resource constraints are impeding MSPs’ ability to adequately safeguard their clients’ endpoints, attract new prospects and grow revenue. MDR reimagined for MSPs: Flexibly outsource and streamline your most resource-consuming endpoint security activities Muttii MDR solves these problems with a simple, effective and advanced endpoint security service powered by Novacoast, an international cybersecurity company specialising in IT services and software development, and backed by 25+ years in the industry. With Muttii Cyber Protect Cloud’s natively integrated cybersecurity, data protection and endpoint management, Muttii MDR is the ideal addition that provides 24/7/365 remotely delivered modern SOC functions — to minimise resource requirements and enable MSPs to scale cybersecurity services and grow revenues from both new and existing customer opportunities. Essentially, EDR is managed around the clock by an expert SOC to minimise strain on resources, so your MSP business can focus on more pressing issues. The MDR team also augments your existing technicians. Whether monitoring your clients’ endpoints, performing investigations, event triage, alert prioritisation, threat isolation and containment, or response or even recovery (via backups) from threats, Muttii MDR reliably and efficiently handles all (or optionally some) of these activities for you. This empowers MSPs to deliver top-tier, advanced endpoint security with highly cost-efficient services — that is a fraction of the cost of employing an internal SOC. With an MDR team at your disposal 24/7/365, your technicians can flexibly offload portions or all endpoint security activities to amplify your team’s effectiveness and help you optimise resource allocation. The MSP-focused service is purpose built to scale across your client base regardless of organisational size and requirements. Your team will be empowered with a consolidated, multitenant, multiservice and SaaS-based platform on which Muttii MDR is built on. This enables you to tailor protection to fit the varying needs of your client and eliminate inefficiencies such as juggling multiple solutions. MDR reimagined for MSPs: Flexibly outsource and streamline your most resource-consuming endpoint security activities Unfortunately, many mainstream MDR services do not include remediation and recovery or rely on the addition of self-managed integrations to facilitate remediation and recovery following a cyberattack. These integrations require extra time, resources and labor that hinder your desired outcome and client satisfaction. Not only is this taxing, but also it restricts profit margins that elevate your price, which can make the service inaccessible to down-market clients. Muttii MDR brings a service that goes the extra mile and includes integrated remediation and recovery that can be fully outsourced. The MDR security team can remediate threats by killing malware processes, quarantining threats and rolling back changes from backups based on the initial partner agreement. Differentiate your service by assuring unmatched business continuity from your clients with minimal resource investments. Take the first step with Muttii MDR Unfortunately, many mainstream MDR services do not include remediation and recovery or rely on the addition of self-managed integrations to facilitate remediation and recovery following a cyberattack. These integrations require extra time, resources and labor that hinder your desired outcome and client satisfaction. Not only is this taxing, but also it restricts profit margins that elevate your price, which can make the service inaccessible to down-market clients. Muttii MDR brings a service that goes the extra mile and includes integrated remediation and recovery that can be fully outsourced. The MDR security team can remediate threats by killing malware processes, quarantining threats and rolling back changes from backups based on the initial partner agreement. Differentiate your service by assuring unmatched business continuity from your clients with minimal resource investments. Share the Post: Related Posts Stay up-to-date Subscribe now for tips, tools and news.