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About the course

Dive into proven tactics for effective negotiations in this comprehensive course designed for professionals seeking mastery. This course will delve into effective communication, persuasive tactics, and conflict resolution methods. Taking this course will elevate your negotiation skills and help you to achieve mutually beneficial outcomes in nearly any scenario.


1. Negotiation fundamentals and principles: Enjoy improved communication, better decision-making, and mutually beneficial agreements in various personal and professional contexts.

2. Using persuasion and influence tactics: Learn how to effectively communicate ideas, sway opinions, and achieve desired outcomes.

3. Negotiating with various internal and external stakeholdersnavigate complex situations with finesse, leading to more favourable outcomes and sustainable solutions.

Duration: 11 minutes.

Upon successful completion of the five Soft Skills modules, you are eligible to take the examination and obtain your Communication Expert Certificate.