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Dynamics 365 Remote Assist (Governmental Community Cloud Pricing) [New Commerce Experience]

Cost and Price

Determined by Usage

Prices exclude tax (GST, VAT, etc)

Billing Unit: User
Trial: No
Partner Shell: No
Support: Muttii Supported
Empower first-line workers to solve problems in real time with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices. Remote Assist lets you collaborate with remote experts in real time, deploy across multiple devices, and enable external one-time calls. Bring critical information into view, access documentation whenever you need it, move virtual documents to the real world, and use built-in analytics to improve process. Users can also walk the site without being on location, which means avoiding traffic, saving time, simplify business processes. Dynamics 365 Remote Assist (Governmental Community Cloud Pricing) provides all the functionality of its enterprise counterpart (Dynamics 365 Remote Assist) but is hosted in a separate, secured environment and adds compliance features like accreditations, personnel screening, and data residency that enable the service to meet the unique needs of US Government customers. State and local government customers that require compliance-level data protection and security can also take advantage of Dynamics 365 Remote Assist (Governmental Community Cloud Pricing). Eligibility and Validation: Government plans are available to (1) qualified government entities, including US federal, state, local, tribal, and territorial government entities, and (2) other entities (subject to validation of eligibility) who handle data subject to government regulations and requirements, where use of Government is appropriate to meet these regulations and requirements. Click on the links below for more information about GCC customer Eligibility and Validation. When completing the GCC approval form, please ensure that the customer name on the form is no longer than 50 characters. Please note: The approval and provisioning of net-new GCC tenants may take up to five (5) business days to complete.


  • Combine video, screenshots, and annotations
  • Navigate Remote Assist on HoloLens with your voice
  • Asset capture & process automation via Microsoft Power Platform
  • Offer best-in-class service via a click-to-join Remote Assist call


  • Solve problems in real time
  • Walk the site without being onsite
  • Scale expert knowledge
  • Bring critical information into view