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Solgari for Microsoft Dynamics 365 – Enterprise (Annual)

Product Attributes: , ,

Cost and Price

Determined by Usage

Prices exclude tax (GST, VAT, etc)

SKU MST-SOL-SDA-C100 Categories , Tags , ,
Billing Model: Bill Ahead
Billing Unit: User
Trial: No
Partner Shell: No
Support: Vendor
Subscription Includes:
  • Native Dynamics 365 application available across all Customer Engagement Apps
  • Voice & Conversational SMS (Calls and SMS priced per minute added based on usage through Solgari or your chosen provider)
  • Solgari AI Copilot includes real-time Sentiment Analysis, Conversation Summary and Next Best Action (up to 1,500 conversations User/Month*)
  • Enterprise Cloud Contact Center functionality, including unlimited queues and IVRs, voice initiated IVR, AI Skills Based Routing, AI Agent Capacity Forecasting, standard and bespoke reports and wallboards
  • Solgari Mobile App integrated with Dynamics 365 for case management
  • Automated and Live User Outbound Sales Capability (Preview, Predictive, Progressive)
  • Compliant Recording & Archiving (up to 15 GB storage User/Month)
  • Contact Centre Management Hub – Standard Phone and SMS Number
  • 24/5 support

Features

  • Simple to buy, deploy, and manage: Windows 365 simplifies procurement, deployment, management, and updates because unlike other solutions, it uses virtualisation behind the scenes.
  • Predictable costs: Windows 365 makes purchasing Cloud PCs predictable with per-user per-month pricing.
  • Scalable and resilient: Windows 365 is secure by design, using the power of the cloud and the principles of Zero Trust. Information is secured and stored in the cloud and not on the device.

Benefits

  • Streamed across devices: You can boot instantly to your Cloud PC, streaming your Windows experience to any of your devices.
  • Always ready and updated: Streamed from the cloud and traveling with you, Windows 365 is always ready and always updated, wherever you are, on whatever device that you want to work on. It’s a simple and versatile Windows experience delivered by the Microsoft cloud.
  • Personal and familiar: Windows 365 is personalised and familiar with all your settings and content, so when you go back into your Cloud PC, it’s right where you left it.