Privacy Statement

 

Your Agreement with MUTTII Group

• By using this site you agree to these terms.
• If you don’t agree please don’t use the site.
• Muttii Group can change these terms and site information at any time without notice.

 

1. Where This Policy Applies

This Policy applies to:

• Our public sites, including MUTTII.com and MUTTII Cyber Cloud.
• Registered users of these sites and our Core Products.

If a product or service has its own policy, that policy takes precedence.

For our business customers our contracts detail how we handle personal data. If there is a conflict between this Policy and a Customer Contract, the Customer Contract applies.

This Policy does not apply to third party sites or services you access through our Services.

 

2. Data Controller

• Muttii Canberra, Australia is the data controller for personal data collected under this Policy.
• We are generally a data processor for our customers.

 

3. Cross Border Data Transfers

When you use our Services personal data may be transferred across borders. Muttii uses the following to protect this data:

• The European Commission’s Standard Contractual Clauses.
• Other methods for data transfer.

We are certified under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks. More information is available in our Privacy Shield Policy.

 

4. Changes to this Policy

• The date at the top of this page.
• We may update this Policy as needed.
• If we reduce your privacy rights we will let you know.
• Continued use of the site means you agree to the updated Policy.

 

5. Information We Collect

We collect personal data you provide:

• Account creation: username, password, contact details.
• Purchases: order details (payment info is handled by a third party)
• Surveys and focus groups: your opinions and feedback
• Forms: registration for products, services, events or information requests.

If you contact us we will collect information from those interactions which may be recorded for quality assurance.

 

Data MUTTII Group Doesn’t Collect

• We don’t collect sensitive personal data unless we have to.
• If you provide it unsolicited we will use it only as needed for legal purposes.
• If we need to collect it we will ask for your consent.

 

Information we receive from Others

We may get information about you from vendors, service providers and business partners.

Usage Data

• We collect data about how you use our Services and the device you use.
• This includes usage patterns, error reports and performance metrics.
• Sometimes this data is linked to personal data.

 

Voice Data

• We use Google Chrome’s extension to transcribe your voice commands which are processed by Google.
• See Google’s privacy policy for more.

 

MUTTII Customer Experience Program (CEP)

• We collect Usage Data via a pseudonym to improve our services.
• If you consent we link your personal data to your CEP Usage Data for more tailored feedback.

 

6. Cookies and Other Data Collection Technology

• Cookies are small text files stored on your device.
• They can track your navigation, save preferences and improve your experience.
• Web beacons help us monitor user activity and website traffic.

We use cookies, web beacons and similar technology to collect information automatically. Cookies can be first-party (set by Muttii) or third-party (set by others). They can be session based (deleted when you close your browser) or persistent (stored for future visits).